Company Blog and News

Free Breast Cancer Screening at Providence Imaging Center

Posted on Tue, Mar 31, 2015

Tags: screening, free mammograms, breast cancer, digital mammography

Providence offers free breast cancer screening May 6-9, 2013.


Our bodies depend on us — and sometimes we need a reminder to take care of them before something goes wrong.

Women who are age 40-64 and meet certain income guidelines are eligible for a free mammogram at the Providence breast cancer screening. Take some time to schedule your mammogram today, and pass this message along to your friends and family. Your body will thank you for it!

- Women who qualify under income guidelines
- Women who do not have insurance
- Women who have insurance that doesn’t cover a mammogram
- Women who have a high insurance deductible


Date: May 4-7, 2015
Time: 5:30 to 8:30 p.m.
Location: Providence Alaska Medical Center

By appointment only. Space is limited. Call us today at 907-212-7966.

MyChart Gives Providence Imaging Center Patients Radiology Reports

Posted on Mon, Oct 20, 2014

Introducing MyChart: Manage your health online

Please raise your hand if you've ever tried to get a medical record from a large healthcare facility and it felt like pulling teeth. You call the phone number you found during a Google search, and immediately wonder if you are going to get the help you need. The person at the other end of the line is trying to be helpful, but may not be familiar with your request. Often, you are transferred to another extension and have to start explaining your need once again.

Well, there's good news: Requests for a radiology report at Providence Imaging Center don't have to be that daunting. With a MyChart account, you can get the information you need--all without using the phone, in a secure and efficient online interaction.

Navigate to the Alaska MyChart page, and we'll walk you through the easy sign up process. Already signed up? Great! You can download a .pdf file that explains MyChart in detail, with a tour of its features. You can also install a free app for your smart phone that gives you access on the go. Ready? Let's dive in.

Introducing MyChart: Manage your health online

Providence Health and Services is pleased to offer MyChart - a free, online service that gives you secure access to your health record – wherever you are and at a time that is most convenient to your busy schedule.

How you’ll benefit from MyChart

  • Access your health information anytime, any place
  • ƒ Cut down on “phone tag” by sending a message to your physician
  • ƒ Quickly schedule an appointment, receive appointment reminders and
    access upcoming appointment details (this feature not yet available for Providence Imaging Center appointments)
  • ƒ Access most lab and test results taken during your clinic visit or
    inpatient stay, including radiology results *
  • ƒ View past appointment details and After Visit Summaries
  • ƒ Stay informed about your loved ones’ health information
  • ƒ Review your current medication list
  • ƒ Save time organizing your health files

How do I sign up for MyChart and what will it cost?

If you’re a patient 18 years of age or older you are eligible for MyChart. MyChart is a free service offered by
Providence Imaging Center to our patients.

You can register during an office visit. During your office visit let your health care team member know that you’d like to register for MyChart and they will walk you through registration. If you have scheduled with us over the phone and share your email address, we can send you a link to the MyChart website.

Don’t have an upcoming appointment? That’s ok, you can request your activation code online.

From the MyChart website click the Request an Activation Code button. Complete and submit the online form. If we are able to match you to your health record your activation code will be emailed to you within 72 hours. If we are unable to issue you an activation code you will receive a letter in the mail with next steps on how to obtain your activation code.

Once you have an active MyChart account you can download the MyChart Mobile App.

How do I get this?

After you have activated your MyChart account with Providence:

1. Search for “MyChart” from Epic in the iTunes App Store  or the Google Play™ Store.

2. Open the app and access the state where your provider is located. Select MyChart Providence as your provider. Please note that clinics located in Camas, Battleground and Vancouver (WA) are part of the Oregon service area.

3. Log in with your Providence MyChart username and password.

What can I do on the MyChart Mobile App?

  • ƒSend a secure message to your care team any time of day mobile-app-mychart-alaska
  • ƒReschedule your primary care appointments from anywhere
  • ƒRenew your prescription anywhere and anytime 
  • Review your provider’s instructions and notes from your last appointment
  • View most lab or test results, including radiology results *
  • View health information including allergies, immunizations and health issues

* As of November 1, 2014, users of MyChart will be able to view radiology results that are generated as of this date, within a few working days. 





Patients at Providence Imaging Center have one more option to receive reports, thanks to MyChart. Why not sign up today, so your next report will be accessible online? Remember, you can always ask your ordering provider for a copy of your imaging center written results, or you can contact us directly at the File Room. General medical records at Providence Alaska Medical Center can be requested by calling Medical Records at (907) 212-3170.

To request exam images, or to have them sent to another provider, please call the File Room at (907) 212-3144, or toll-free (888) 458-3151.

Click here to sign in to MyChart, or to create your own account today!

Helpful links with more information about MyChart


Privacy Policy

Terms and Conditions

Learn More about MyChart (.pdf file - requires Adobe Reader)

Ask Customer Service

Need help with the MyChart website?

  • Having trouble logging on
  • Navigating MyChart

Call or submit a message to MyChart Customer Support:1-877-569-7768 (toll-free), Mon-Fri 7:00 a.m. - 6:00 p.m.


Cancer Prevention Education Series at Providence

Posted on Mon, Mar 17, 2014

Tags: providence, providence cancer center, cancer prevention, education series

Cancer Prevention Education Series at Providence

Did you know some cancers are preventable by making healthy lifestyle choices? Join us for a free cancer prevention series hosted by the Providence Cancer Center.

Creating a lifestyle for cancer prevention: mind-body relationship
PRESENTER: Lyn Freeman, PH.D, Mind Matter ResearchJoin us for a free cancer prevention series hosted by the Providence Cancer Center.
DATE: Monday, March 17

Chemoprevention: what is it?
PRESENTER: Dale Webb, MD, Katmai Oncology Group
DATE: Monday, March 24

Genetics and cancer: know your risk factors
PRESENTER: Maggie Miller, MS, Providence Cancer Center
DATE: Monday, March 31

Nutrition and exercise: reduce your risk for cancer
PRESENTERS: Cynthia Decker, RN, BSN, OCN, Providence Cancer Center
Markian Babij, ND, FABNO, Avante Medical Center 
DATE: Monday, April 7

For more information about each event, visit

Time and location for events:
6 to 8 p.m.
Providence Health Park, Room U2281
(located on the second floor)
3851 Piper St., Anchorage

Please RSVP to 907-212-6870.

3D Mammography Now Available at Providence Imaging Center

Posted on Wed, Jan 08, 2014

Tags: breast cancer, 3D mammography, tomosynthesis, breast tomosynthesis, digital mammogram, hologic, cancer screening

3D mammography, aka breast tomosynthesis, is now available at Providence Imaging Center in Anchorage, Alaska.

3D Mammography--also known as breast tomosynthesis--is now available at Providence Imaging Center in Anchorage, Alaska.


3D mammography is an extraordinary breakthrough in cancer screening and detection. Our new breast tomosynthesis system delivers greater clarity, more certainty and is bringing a new dimension to breast health. This innovative new technology allows doctors to see breast tissue detail in a way never before possible to help find breast cancer at its earliest stages, when it is most treatable. And, data indicates that it has the potential to reduce the need for follow-up breast exams. *

* FDA PMA submission P080003

As of January 1, 2014, Providence Imaging Center installed two Selenia Dimensions units in our Anchorage imaging center. As part of our ongoing commitment to you, we are proud to offer the latest in breast cancer screening, 3D mammography -- the most exciting advancement in breast cancer detection in more than 30 years.

A 3D mammogram consists of multiple breast images taken in just seconds to produce a 3D image. The doctor looks through the tissue one millimeter at a time seeing detail inside the breast in a way never before possible. Our radiologists bring specialized breast imaging expertise, including Drs. Heather Tauschek, Denise Farleigh, David Moeller, and Chris Kottra.

Learn more about 3D mammography below while viewing the FAQ section and video segment that follow.

Frequently Asked Questions about 3D Mammography

What is a 3D mammography breast exam?

3D mammography is a revolutionary new screening and diagnostic tool designed for early breast cancer detection that can be done in conjunction with a traditional 2D digital mammogram.

During the 3D part of the exam, the X-ray arm sweeps in a slight arc over your breast, taking multiple breast images. Then, a computer produces a 3D image of your breast tissue in one millimeter slices, providing greater visibility for the radiologist to see breast detail in a way never before possible. They can scroll through images of your entire breast like pages of a book.

The additional 3D images make it possible for a radiologist to gain a better understanding of your breast tissue during screening, significantly improving early breast cancer detection and providing the confidence to reduce the need for follow-up imaging.

Why is there a need for 3D mammography breast exams? What are the benefits?

With conventional digital mammography, the radiologist is viewing all the complexities of your breast tissue in a one flat image. Sometimes breast tissue can overlap, giving the illusion of normal breast tissue looking like an abnormal area.

By also looking at the breast tissue in one millimeter slices, the radiologist can provide a more accurate exam. In this way, 3D mammography finds more invasive cancer missed with conventional 2D mammography. It also means there is less chance your doctor will call you back later for a “second look,” because now they can see breast tissue more clearly.

What should I expect during the 3D mammography exam?

3D mammography complements standard 2D mammography and is performed at the same time with the same system. There is no additional compression required, and it only takes a few seconds longer for each view.

Who can have a 3D mammography exam?

While 3D mammography is approved for all women who would be undergoing a standard mammogram -- any woman can request it -- guidelines set by our medical director, Dr. Heather Tauschek, recommend that the following women should be the first to consider a 3D mammogram:

  • women who are screened for the first time (baseline mammogram)

  • women with dense breast tissue

  • women with a history of breast cancer

 Please call Providence Imaging Center in Anchorage at (907) 212-3151 (toll-free at 888 458-3151) to schedule your annual screening mammogram appointment.

Learn more about 3D mammography when you watch the youtube video below:

Providence Imaging Center TV Spots Highlight Radiology in Alaska

Posted on Tue, Jan 07, 2014

Tags: video, tv spot, imaging services

Providence Imaging Center in Alaska highlights technologists and radiology services in TV spots on Alaska Public Media.Providence Imaging Center is pleased to be a supporter of public broadcasting in Alaska, and recently unveiled these two spots on KAKM. Thanks to the talented folks at Alaska Public Media, we have a visual representation of some of the people whose skill and compassion are showcased daily in our imaging centers.

A special "thank you" goes to Slavik Boyechko and his team at Alaska Public Media for producing these spots. They do an excellent job creating the Indie Alaska series for KAKM. An additional thank you to the employees at our Anchorage location who donated their time and energy to making this possible, and who demonstrate clinical and clerical excellence daily.

Learn more about our radiology offerings in Anchorage, Eagle River and Soldotna.

Tough Enough to Wear Pink Rodeo and Providence Imaging Center

Posted on Mon, Aug 19, 2013

Tags: sponsor, imaging center, rodeo, providence cancer center, breast cancer, Alaska Alaska is partnering with Wrangler&squot;s Tough Enough to Wear Pink Rodeo to give Alaskans a "September to Remember" on September 13-14, 2013 at the Sullivan Arena.
Please join us in supporting the Tough Enough to Wear Pink Rodeo September 13-14, 2013 at the Sullivan Arena in Anchorage. Rodeo Alaska offers this family-friendly, indoor event as a way to promote breast cancer awareness, and showcase the best rodeo talent Alaska offers. Funds raised will benefit the Providence Alaska Cancer Center and Breast Cancer Focus Inc. The two night event features:

  • Bull riding
  • Bronc riding
  • Barrel racing
  • Team roping
  • Mutton bustin and more!

Are you Tough Enough to Wear Pink?

Tough Enough to Wear Pink was created by entrepreneur and breast cancer survivor Terry Wheatley in 2004 with Karl Stressman, former director of special events for Wrangler and now commissioner of the Professional Rodeo Cowboy Association (PCRA) Wheatley to bring the sport of professional rodeo and the western community together to rally against breast cancer.   Wrangler is the title sponsor of Tough Enough To Wear Pink.

Since its inception in 2004, TETWP has empowered rodeos and western events in the U.S. and Canada to focus attention on the need for a cure.  To date, the campaign has raised over $12 million dollars for breast cancer charities, much of which stays right in the community.  The grassroots movement has inspired other sports communities to mount their own TETWP campaigns, spreading a message of hope and support that reaches beyond the rodeo arena to competitors, families and fans across America.

A personal note from Nathan Switzer, manager of communications and marketing at Providence Imaging Center

Frank Koloski invited us to bring our mobile mammography coach to this event last year, which took place on a beautiful Fall day. Frank is a passionate rodeo advocate who has a personal connection to breast cancer. His sister is a recent survivor of the disease. It seemed like a natural fit for Frank to combine the rodeo experts he works around with advocates in the fight against breast cancer.

I am by no means an Alaskan cowboy, nor have I ever donned a pair of boots or any other elements of Western wear (I am not even a "clothes horse"). Frank's warm invitation to attend won me over, and the entire Switzer family saddled up and found a spot just outside the arena fence to observe a delightful show of cowboy and cowgirl athleticism and excitement. My four year old daughter took part in a challenge to remove a pink ribbon from a calf's tail. While she didn't succeed, she was so enthralled being in the middle of the dusty arena that she didn't want to leave. The announcer that evening kindly brought her back to us. It is my sincere hope that the My Little Pony cartoon series is enough to satisfy this girl's love of horses and other equine animals, until I can afford riding lessons.

Please consider joining us for this indoor event that will be a memorable experience for families and Western culture fanatics alike. It can truly be a "September to Remember" in the fight against breast cancer--and according to Frank, that is what it's all about.


Prostate MRI Available at Providence Imaging Center

Posted on Thu, Jul 11, 2013

Tags: MRI, prostate, psa, urology, prostate cancer

New computer-aided detection software used by our radiologists will enable advanced visualization and analysis of the prostate with MRI in Anchorage, Alaska.


Now Available at Providence Imaging Center...

Prostate MRI

New computer-aided detection software and workstation used by our radiologists enable advanced visualization and analysis of the prostate, in Anchorage, Alaska.


Urologists, in partnership with radiology, can now visualize the prostate by taking advantage of the high resolution that MR images offer. This new service is only available at two locations in the Anchorage area -- on the Providence Alaska Medical Center campus and DeBarr Road -- and has been possible by Alaska Radiology Associates, our Center's radiologist partners, under the guidance of Chris Reed, MD. Our high resolution 3.0 Tesla scanner paired with a specialized surface coil means there is no need for an endorectal device.

Suggested criteria to evaluate the prostate with MRI:

  • Patients with a serum PSA greater than 4 and a negative TRUS biopsy
  • Patients with a positive digital rectal examination and a negative results from a TRUS biopsy
  • Patients with proven prostate cancer from a TRUS biopsy to exclude additional cancer or extension of cancer outside the prostate gland
  • Patients who have been treated for prostate cancer with radical prostatectomy, radiation therapy, cryo therapy, or HIFU when there is concern for recurrence of the prostate cancer (biochemical recurrence).

Prostate MRI is usually covered for patients with a cancer diagnosis, but rarely without a diagnosis. While every insurance carrier is different, Medicare does cover prostate MRI in patients with prostate cancer.

Call (907) 212-3151 to schedule a prostate MRI at Providence Imaging Center in Anchorage. Providers may simply check "prostate" under the MRI section of our convenient order form.

Free Health Talk May 17, 2013: Reducing Your Risk of Breast Cancer

Posted on Mon, May 06, 2013

Tags: free, risk reduction, Julie Gralow MD, health talk, breast cancer

Learn about reducing your risk of breast cancer at a free talk at Providence Hospital on May 17, 2013 in Anchorage.


Enjoy hot and cold hor d'oeuvres while hearing valuable information about reducing your risk of breast cancer. The talk takes place on Friday, May 17, 2013 in Anchorage, with guest speaker Julie Gralow, MD.


Breast cancer is the most common cancer in U.S. women. Risks include hormone and reproductive factors, family history, lifestyle, and environmental exposures.

Julie Gralow, MD, will explain how various actions you can take have been shown to reduce the risk of developing breast cancer. For women with a strong family history of cancer, genetic counseling and testing may be recommended.

Dr. Gralow will highlight a number of exciting new technologies for early detection of breast cancer currently in development and testing.

Come join us for a free health talk that focuses on risk reduction and early detection of breast cancer.

Friday, May 17, 2013

6:30 - 8 p.m.

Providence Alaska Medical Center

West Auditorium

(located by the cafeteria in the basement)

3200 Providence Drive, Anchorage

RSVP requested by May 15 to 907-212-6032

Julie R. Gralow, MD, with the Seattle Cancer Care Alliance, will speak on reducing your risk of breast cancer on May 17, 2013 in Anchorage, Alaska.Dr. Julie Gralow is director of Breast Medical Oncology at Seattle Cancer Care Alliance* and is a professor in the oncology division of the University of Washington School of Medicine. Dr. Gralow has dedicated her life to fighting breast cancer. She's involved in research and caring for patients, has co-authored a book on breast cancer and exercise and has launched several cancer support organizations.

* The SCCA includes three of the top cancer centers in the world: Fred Hutchinson Cancer Research Center, UW Medicine and Seattle Children's. We would like to thank them for providing the hor d'oeuvres.

Download the Adobe PDF version of the flyer here.

Free Breast Cancer Screening at Providence

Posted on Thu, May 02, 2013

Tags: screening, free mammograms, breast cancer, digital mammography

Providence offers free breast cancer screening May 6-9, 2013.


Our bodies depend on us — and sometimes we need a reminder to take care of them before something goes wrong.

Women who are age 40-64 and meet certain income guidelines are eligible for a free mammogram at the Providence breast cancer screening. Take some time to schedule your mammogram today, and pass this message along to your friends and family. Your body will thank you for it!

- Women who qualify under income guidelines
- Women who do not have insurance
- Women who have insurance that doesn’t cover a mammogram
- Women who have a high insurance deductible


Date: May 6-9, 2013
Time: 5:30 to 8:30 p.m.
Location: Providence Alaska Medical Center

By appointment only. Space is limited. Call us today at 907-212-7966.

Dr. Heather Tauschek, Radiologist, and Imaging Center Detective

Posted on Fri, Mar 15, 2013

Tags: radiologist, Heather Tauschek, medical director, introduction

Dr. Heather Tauschek is Providence Imaging Center&squot;s medical director, and a radiologist "detective" in Anchorage, Alaska.Dr. Heather Tauschek is a general radiologist, breast imager, and current medical director of Providence Imaging Center in Alaska.

Sherlock Holmes intimidates me with his penetrating gaze and ability to reason 1000 possibilities in a second, with severe objectivity, while Dr. Watson’s down to earth wisdom and humor make me feel more normal. His compassion balances out Holmes’ intensity.

As a fan of the great detective, I endeavored to exercise some journalistic sleuthing to reveal a bit about Providence Imaging Center’s current medical director. While this portrait may be hastily sketched by an amateur, my hope is that it will serve to introduce the passionate and compassionate clinician who is Dr. Heather Tauschek.

Dr. Heather Tauschek brings the same rigor to every image that she interprets, and strives to be ever mindful that it represents a real person who may be gravely ill or injured, or anxious about a screening test result. If Sherlock Holmes and Dr. John Watson were real and alive today (in one person), I think they might be a kindred spirit to Dr. Tauschek. They used powers of observation to discern much from lingering clues and behaviors, while she delves into the world of pixels, clinical data and regions of interest to ferret out facts about a patient’s health.

"The Game is Afoot (or a knee, or a spleen, or an artery)"

Once Holmes encountered a crime, his rallying cry to Watson was often “the game is afoot”. I suspect that Dr. Tauschek approaches each image she interprets with the same excitement and determination. Her main cap is that of working general radiologist for Alaska Radiology Associates. Translation: You’ll find her at one of six physical locations, reading studies from one of three imaging facilities, either during daylight hours or on call. She is also a wife and mother, artist, avid hiker and medical director for Providence Imaging Center.

This week she is sitting in our Anchorage location, in a dark room with large glowing screens detailing the anatomy of patients. Her job while here consists of interpreting all the fluoroscopy and stat x-ray exams performed on site, as well as the breast imaging performed at Providence facilities in Anchorage (well over 100 exams, many with comparison studies). In-between interruptions from people like me, she performs ultrasound- and stereotactically guided biopsies, needle localizations and ductograms, and the occasional sonogram of an infant’s hip. Then there are conversations with technologists about more specific images, calls on urgent results to providers, and setting patients at ease who came in from out of town to have an area of concern worked up. All this from 8 a.m. – 5 p.m., Monday through Friday.

Curious Roots

What prepares someone for this kind of focus and workload? And could it ever be considered fun? According to Dr. Tauschek, it started with innate curiosity and an urge to share interesting things as a child. An object laying flat in her open hand would be thrust forward toward a listening adult with the exclamation “See?” However, the adult would hear it as “Squeek?”, and that led to her nickname and a lifetime of discovery. Growing up in Anchorage with a creative and hard-working family provided a beautiful setting to make numerous exciting discoveries.

“Squeek” was the one introduced to the Third World during two teenage mission trips where she labored on a hurricane shelter in Fiji, and an orphanage in India. “I went from a relatively sheltered Alaskan kid to someone who saw how drastically different the world could be. From seeing lepers who were missing thumbs or noses or hands, to the beautiful dignity of a woman who took pride in her one room hut covered in palm fronds—these experiences opened me up to the concept of altruism, and medicine seemed a natural fit,” said Tauschek.

Narrowing the Call

Which specific path would  she choose in the wide open field of medicine? Surgery was an initial consideration, but she discovered that the operating room environment was not to her liking. Inspiration was found to study internal medicine when she encountered two geriatricians who worked tirelessly to help their patients, even making house calls in New York City.

The Match changed all that. Every medical student has to choose a residency program by their fourth year, and it was time for her to apply. The first step was an essay application that started “I love Internal Medicine because….” And the words wouldn’t come. This student who enjoyed putting words on paper simply couldn’t pen a single sentence to answer the question. Thankfully, a classmate’s boyfriend suggested something that better fit her talents and skill set. Flash forward some months, and the mandatory “Match” application was completed in thirty minutes with just one minor re-write. “I love Diagnostic Radiology!” led to the birth of a Radiologist.

Her time at Cornell University’s Weill Medical College in New York City was not wasted: She won the American Medical Women’s Association Glasgow-Rubin Achievement Award for graduating top of her medical school class. A love of art competed for her attention as well, which led to a solo show in Manhattan. Her fourth year completed, it was off to residency at Mallinckrodt Institute of Radiology at Washington University in St Louis for five years of specialty training in radiology. The adventurer and avid student was now married to her best friend John, whom she’d met back in college in Seattle, before finishing her undergrad work.  The warning Dr. Tauschek might issue to anyone who wants to remain unmarried: don’t get together with nerdy friends on Fridays to make soup and discuss books (at least not in Seattle).



Dr. Tauschek is a talented artist, as revealed by this commissioned watercolor piece depicting tulips.

 Dr. Tauschek enjoys painting watercolors when there is time.



The Compass Needle Swings: Time to Find Her Own 221B Baker Street

Dr. Tauschek’s compass was pointing a new direction, and that direction led back north and west. When brown winters in Missouri at Mallinckrodt made her pine for snowy white Alaskan ones, it was time to get back to her true north. She had signed up for specialty fellowship training in breast imaging when the perfect opportunity arose: Alaska Radiology Associates needed a new partner to share their growing workload. After completing a breast imaging fellowship, Dr. Tauschek arrived in Anchorage with her family in 2010. The Big Apple gave her the seeds she needed to grow into a radiologist, and they were ready for planting in the great Northwest.

Alaska Radiology Associates was happy as well. According to Dr. Denise Farleigh, leading breast imager and partner with Providence Imaging Center: “Heather works hard, maintains good relationships with clinicians, is respectful to clinical and clerical staff members, and provides excellent patient care. I could go on and would be hard to adequately express how grateful I am to have her as a valued colleague and friend.”

Heather and her family hiking in Wrangell St. EliasHeather and her family enjoy hiking in Wrangell St. Elias

Keeping the Job Fun

How is this artist/detective doing today? “Staying current in the field, pursuing the constantly evolving knowledge required to do this job well, and the thrill of the search keep my job fun,” shared Dr. Tauschek. And finding out what is going on inside patients sometimes feels like finding Waldo in a crowd of striped shirt wearers. “The way providers can make our job easier is to give us very specific clinical information,” according to Heather. “Any member of our radiologist group is happy to help pinpoint the best imaging study to order.”


These pulmonary nodules resolved as sequins upon closer examination by Providence Radiologist in Alaska.

These pulmonary nodules resolved as sequins upon closer look by Alaska Radiology Associates radiologist Heather Tauschek.

Details Matter

'It has long been an axiom of mine that the little things are infinitely the most important.' Sherlock Holmes in A Case of Identity

Dr. Tauschek would agree with the Master Sleuth that details matter when it comes to interpreting a complex case. A recent example will illustrate the point. A pediatric chest x-ray from the Emergency Room revealed apparent calcified pulmonary nodules, an unusual diagnosis in a pediatric patient. She followed with a call to the technologist who confessed the patient was wearing a pink t-shirt, not a hospital gown, during the x-ray. Dr. Tauschek requested an x-ray of the shirt (in order to minimize the child’s radiation exposure), and the pulmonary nodules became something else entirely.

A spyglass pointed to the future

After reading about the exploits of the Great British detective, one notices that he savors the companionship of Dr. Watson, whose down to earth nature grounds Sherlock time and again. Dr. Tauschek shares a vision for balance and partnership with our magnifying glass wielding friend. “Imaging excellence and stellar customer service is a well-choreographed dance that requires two things:  safe acquisition of the best quality images, and providing the most relevant interpretations—all while providing outstanding service to each customer, from patients to physicians,” shares our medical director.

Does she think our clerical workers and technologists have what it takes to schedule appropriate exams and generate useful images? “Providence Imaging Center has fabulous staff,” she says, her steady gaze full of reassurance. “Their kindness, humor, and the quality of care they provide for our patients make me love coming to work every day.”

An answer like that removes any mystery about PIC’s destiny: We’re sure to help many more customers in the future. If you have a perplexing case that requires the assistance of someone who likes to delve below the pixels, give us a call: The door to 221B Baker Street is open for business.